Jane vs. OWL: Which Platform Is Right for You?

Jane: Clean, flexible, and intuitive. You can set availability, colour-code appointments, and easily book, rebook, or cancel sessions. Clients love the mobile-friendly self-booking option.

OWL: Functional but less polished. You can still set availability and book sessions, but the interface feels clunkier and less modern, especially for clients booking online.

✅ Our take: Jane wins here.

Jane: Processing payments is quick and simple. You can save cards on file, automate receipts, and manage invoices in one clean dashboard. Insurance billing is built in and easy to track.

OWL: Payments are possible but more manual. Searching for invoices or payment history can feel clunky, and insurance billing isn’t as seamless.

✅ Our take: Jane’s billing tools are more polished and time-saving.

Jane: Secure logins let clients view appointments, complete forms, and update payment info. It looks professional and is easy to use.

OWL: The client portal exists but is less intuitive. Therapists often field more emails because clients can’t navigate independently. You also need to manually create accounts for them, which adds extra steps.

✅ Our take: Jane creates a smoother client experience.

Jane: Customizable templates for progress notes, intake forms, and more. The drag-and-drop builder is a nice touch.

OWL: Also offers customizable notes and forms. It works, but feels a bit more old-school.

✅ Our take: Both are solid. Jane gives you a little more flexibility.

Jane: Sleek, modern, and easy to learn. Many therapists describe it as “just nice to use.” The interface feels calm and intuitive.

OWL: Functional but can feel outdated. Navigation isn’t always intuitive for new users.

✅ Our take: Jane is simpler, smoother, and more beginner-friendly.

Jane: Excellent customer support. Their team is responsive, friendly, and often rolls out updates based on user feedback.

OWL: Support is decent, but updates and improvements are less frequent.

✅ Our take: Jane wins here, too.

Jane: Around $79 CAD/month for solo practitioners. The features and polish justify the cost for most therapists.

OWL: Slightly more affordable depending on the plan. But the trade-off is spending more time navigating limitations.

✅ Our take: OWL may be cheaper, but Jane’s efficiency often makes it the better value.

Here’s our honest take:

Both platforms will get the job done. But if you want something easy to learn, smooth for clients, and designed to grow with your practice, Jane is our go-to recommendation. It’s modern, intuitive, and helps therapists stay organized without adding stress.

That said, if OWL is already working for you? Great! We support both platforms and are happy to work with whichever fits your practice best.

Whether you're moving from OWL to Jane, or just trying to figure out how to get the most out of what you're using, we’ve got you. At Wellnix, we offer flexible virtual assistant plans to take admin headaches like these off your plate.